Reports to: Director
Objective: To sell, scope and deliver Salesforce.com implementation and integration projects to clients across multiple business sectors.
Responsibilities:
- Deliver implementation projects including process analysis, requirements capture, solution design and validation, configuration, project management, data migration, training course development and delivery
- Provide post implementation support and maintain customer contact
- Run presales scoping workshops
- Sales Negotiation & Closure
- Contract Negotiation; in conjunction with other departments
Skills, Knowledge and experience:
- Sales experience within Business Consulting or;
- Business Analysis experience or;
- Management Accounting experience or;
- Technical sales experience
- Ability to present and negotiate successfully at Director level
- Experience of selling services
- Computer and Internet Literate
- A strong Technical or Functional background
- Been involved in full lifecycle project implementations
- Have been part of Salesforce.com deployments
- Advanced knowledge of Salesforce.com integration and data management
- In-depth understanding of the capabilities and constraints of Salesforce.com
- Demonstrable ability to successfully deliver complex implementations and exceed customer expectations
Behaviours:
- Methodical and lateral thinking problem solver
- Able to work independently and be managed remotely while working towards common goals
- Self-motivated and have the ability to handle multiple tasks
- Prioritises consideration for customer requirements and needs while remaining commercially focused
- You must have excellent communication and interpersonal skills and be able to effectively communicate with the clients on all levels
Qualifications: