The Urgent Need to Transition from Process Builder and Workflow to Flow in Salesforce

The Urgent Need to Transition from Process Builder to Flow in Salesforce: Salesforce has long been a leader in providing robust automation tools to streamline business processes. However, the landscape is changing: Salesforce is retiring Process Builder and Workflow Rules, urging users to transition to Flow. This shift marks a significant evolution in how businesses manage their automated workflows on the platform.

Why Salesforce is Retiring Process Builder and Workflow

Process Builder and Workflow Rules have been staple automation tools within Salesforce for years. However, these tools have limitations in flexibility, complexity handling, and performance. Flow, on the other hand, offers a more advanced, versatile, and powerful solution for automating business processes. Here’s why Salesforce is making this transition:

  1. Enhanced Capabilities: Flow provides superior functionality, including complex branching logic, loops, and the ability to build guided, interactive processes.
  2. Unified Automation: Consolidating automation tools under Flow reduces redundancy and simplifies the automation landscape within Salesforce.
  3. Future-proofing: Flow is built to scale with evolving business needs, integrating seamlessly with modern Salesforce features and third-party systems.

The Timeline and Implications

As of 31 December 2025, Salesforce will no longer support Process Builder and Workflow Rules. This means no more bug fixes, updates, or support. Furthermore, since 2023, Salesforce has already restricted the creation of new processes using Process Builder, signalling a clear push towards Flow. Read the announcement here.

Immediate Risks of Inaction

Failing to transition from Process Builder and Workflow Rules can have serious repercussions:

  • Software Vulnerabilities: Without ongoing support, any issues or bugs in existing Process Builder or Workflow automations will remain unresolved, potentially disrupting business operations.
  • Inability to Adapt: Unsupported automation tools limit your ability to implement new workflows or modify existing ones, hindering your business’s adaptability to change.
  • Non-compliance with Best Practices: Using outdated tools can lead to non-compliance with Salesforce best practices, which can affect system performance and security.
  • Increased Costs: Delaying the migration can result in higher costs later due to the need for emergency fixes and expedited transitions, which are often more expensive and disruptive.

Why Migrate to Salesforce Flow?

Migrating to Flow not only mitigates the risks associated with Process Builder and Workflow but also brings numerous benefits that enhance your Salesforce environment:

1. Comprehensive Automation Capabilities

Flow supports a broad spectrum of automation scenarios, from simple tasks to intricate, multi-step processes. It integrates advanced features like loops, decision elements, and complex branching logic, enabling you to build sophisticated workflows tailored to your business needs.

2. Visual Workflow Builder

Flow’s intuitive, drag-and-drop interface simplifies the process of designing and managing workflows. This visual approach makes it easier for administrators and developers to create, modify, and maintain automation processes without extensive coding.

3. Real-time Process Monitoring

Flow includes robust monitoring and analytics tools that provide real-time insights into your workflows. This visibility allows you to identify bottlenecks, optimise processes, and ensure your automations are performing efficiently.

4. Integrated Data Handling

Flow seamlessly integrates with various Salesforce objects and external systems, ensuring that data flows smoothly across your organisation. This integration capability is crucial for maintaining data integrity and consistency in complex business environments.

5. Enhanced Collaboration

With Flow, teams can collaborate more effectively on developing, testing, and deploying automations. The centralised platform facilitates better communication and coordination, leading to more efficient workflow management.

6. Security and Compliance

Flow includes built-in security features that help ensure your workflows comply with organisational policies and regulatory requirements. This focus on security helps protect sensitive data and maintain compliance with industry standards.

7. Community and Support

Salesforce Flow benefits from a robust community and extensive support resources. Whether you’re troubleshooting an issue or looking for best practices, the community and Salesforce’s documentation provide invaluable assistance.

Transitioning to Flow: How We Can Help

Our consultancy specialises in guiding businesses through the transition from Process Builder and Workflow Rules to Flow. Here’s how we can assist:

  • Assessment: We’ll conduct a comprehensive assessment of your current Salesforce setup to identify existing Process Builder and Workflow usage.
  • Planning: We’ll develop a detailed migration plan that outlines the steps, timelines, and costs involved in transitioning to Flow.
  • Implementation: Our experts will handle the technical aspects of the migration, ensuring a smooth transition with minimal disruption to your operations.
  • Training and Support: We’ll provide training for your team on using Flow and offer ongoing support to ensure you’re maximising the benefits of the new automation tool.


The retirement of Process Builder and Workflow Rules is a significant milestone in the evolution of Salesforce automation. Transitioning to Flow is not just a necessity to avoid risks but an opportunity to leverage a more powerful, flexible, and future-proof tool. Don’t wait until it’s too late—contact us today to start your migration journey and unlock the full potential of Salesforce Flow.