Salesforce & Certinia Training and Support
Help your people use the platform confidently, with expert support as your requirements change.
What does your team need to move forward?
New starters need guidance. Experienced users encounter unfamiliar tasks. Admins need time and expertise to keep the platform working well. Xenogenix provides training and support for Salesforce, Certinia and Account Engagement, shaped around your setup and the people using it. We’ll help you identify whether the next step is focused training, ongoing technical support or a combination of both.
Tell us where your team needs guidance or additional support.
Find the right help for your team
Salesforce
Salesforce Managed Services
Xenogenix ensure you have the technical resources to properly maintain your Salesforce system and ensure your business keeps pace and benefits from the hundreds of new features and enhancements Salesforce make available with each release.
Explore Managed Services
Salesforce
Training
Practical training based on your configuration, users and responsibilities. Help new starters get comfortable, refresh existing knowledge or prepare teams for changes to the way they work.
Explore Salesforce Training
Certinia
Support
Help your finance and professional services teams investigate questions, resolve issues and maintain their Certinia setup. Discuss support around the products, processes and responsibilities involved.
Explore Certinia Support
MCAE
Managed Service
Give your marketing team additional expertise for the platform behind its campaigns. Discuss help with configuration, automation and recurring issues, with responsibilities agreed around your requirements.
Explore Account Engagement Support
Would ongoing Salesforce support help?
If maintenance and user requests leave little time for improvements, it may be worth reviewing how support is organised.
Our guide explores five reasons businesses use a Salesforce Managed Service.
Let’s discuss where your team needs help
Tell us which applications you use, who needs training or support and what you want to improve. Whether you’re preparing users for a change or reviewing ongoing support, we’ll help you understand the options. Complete the form or call us on 08456 525 625.