Certinia PS Cloud Summer 2024: Top 5 Features to Streamline Your Professional Services 

The Certinia’s Summer 2024 release is packed with exciting new features designed to help you streamline your professional services operations. Our amazing PSA Consultant Penny has done a deep dive into the release notes so you don’t have to. Let’s jump in and look at the top 5 features that she is most excited to share with you: 

Resource Shortlisting: Enhanced Collaboration and Efficiency 

  • Collaborative process: Previously, creating a shortlist of resources was a more manual process. Now, teams can collaborate seamlessly on shortlisting, ensuring the best candidates are identified for projects. 
  • Improved visibility: The new feature allows for better visibility into the selection process, making it easier to track progress and ensure that all stakeholders are aligned. 

Tracking Individual Project Budgets: Granular Financial Control 

  • Project Budget Allocation Feature: Now you’ll be able to allocate all billable records like milestones, timecards etc to individual budgets. Whether those relate to customer purchase order, internal cost, billable and non-billable expense.  This means that all billable work and costs can be associated with specific POs for finance. 
  • Proactive risk management: Setting up notifications for budget limits empowers project managers to proactively address potential cost overruns. 
  • Improved accuracy: By tracking budget consumption separately, organisations can reduce the risk of revenue leaks, enhance transparency and ensure project profitability. 

Demand-Side Scheduling: Greater Flexibility and Control 

  • Increased control: Project managers and sales managers now have the flexibility to define the desired work pattern upon resource requests, giving them more control over project scheduling. 
  • Improved resource allocation: The early visibility of customer requirements allows for more accurate forecasting and efficient resource allocation. 

Services CPQ Estimate Creation Enhancements: Streamlined Estimation Process 

  • Enhanced efficiency: The introduction of shortcuts and tools, such as corner dragging and multi-cell copy and paste, significantly reduces the time it takes to create estimates manually. 
  • Improved accuracy: The streamlined process helps to minimise errors and ensure that estimates are accurate and comprehensive. 

Mass Actions for Resource Requests: Time-Saving and Efficient 

  • Increased productivity: The ability to perform actions on multiple resource requests simultaneously saves time and effort for resource managers. 
  • Reduced errors: By automating repetitive tasks, the risk of human error is minimised. 

Experience the Benefits of Certinia PS Cloud Summer 2024 

By upgrading to this latest release, you can: 

  • Improve efficiency: Streamline your workflows and reduce manual effort. 
  • Enhance collaboration: Foster better teamwork and communication. 
  • Gain better insights: Access more detailed information about your projects and resources. 
  • Reduce risk: Protect your projects from unexpected costs and delays. 

Upgrading to Summer 2024 

Certinia have 3 major releases per year, in Winter, Spring and Summer.  

We suggest updating once a year to stay current and reduce the technical burden. While all new PSA customers will be subscribed to Certinia’s Scheduled Update Program to automatically update to the latest release, some of our existing customers prefer to upgrade manually on their own preferred timeline. By leveraging these new features, you can optimise your Professional Services operations, improve efficiency, and drive better outcomes. 

In either case please check out Certinia’s Update Guidance page for guides to successfully planning your upgrade, or talk to us for help with upgrading and testing. 

Where to Learn More 

This Release Overview gives full details on the features listed above and many others included in the Summer 24 Release. Contact us to arrange to upgrade your PA org to this latest release.