How Salesforce can Transform Digital Operations for Communications Organisations
At Xenogenix we have been working with numerous communications business since 2007 to improve their business processes on the Salesforce platform.
Our team recently ran a webinar in conjunction with Salesforce and one of our long term customers TFM Networks in which we focussed specifically on Communications organisations and what they can achieve with Salesforce.
Stephen O’Nolan, Account Executive for Communications from Salesforce shared how his customers are benefitting from:
- Simplicity of using one system
- Making it easier for sales people to sell
- Breaking down traditional silos
- Providing a clear picture of customer journey for your organisation
- Creating a frictionless customer experience
David Green, Pricing & Billing from TFM Networks discussed with our Principal Consultant Michael Dalton how implementing Salesforce across their business hasnot only transformed the way they do business but how straightforward the rollout was for him and his team.
Michael also delivered a live demo of Salesforce which covered:
- Quoting Commercial Offerings
- Order / Service Provisioning
- Contract & Subscription Management
- Recurring Invoicing / Billing Management
To watch the webinar on-demand fill in your email here: